Investment Services Operations Manager
7 days ago
The Investment Services Operations Manager plays a crucial role in processing and reporting investor transactions, ensuring accurate and timely completion of tasks. This position requires strong analytical and communication skills, with the ability to work under pressure and meet deadlines.
Key Responsibilities:
- Process and report investor transactions, including subscriptions, redemptions, and transfers
- Review and approve Anti-Money Laundering tests pursuant to US and Cayman regulations
- Review and approve due diligence documents for fund investors
- Understand and discuss governing documents for hedge fund clients
- Interact with hedge fund principals and their investors
- Communicate with internal groups, such as accounting, operations, legal, and compliance
- Review share register database activity to ensure accuracy and timeliness
- Coordinate setup of new funds on share registry system
- Respond to investor audit-related inquiries
- Provide periodic reports and feedback to Investor Services management
- Assist with training of investor services staff
Requirements:
- Bachelor's degree in finance or related field
- 5+ years' experience in investor services or related field
- Must be fully bilingual (English and French)
- Thorough knowledge of Fund Structures and aspects of Investor Services Department
- Knowledge of AML/KYC compliance for US and Cayman
- Proven ability to work under pressure and meet deadlines
- Strong written and verbal communication skills
- Solid client relationship management skills
What We Offer:
- $70,000 - $90,000 per annum salary, depending on location and experience
- Flexible hybrid work model and business casual dress code
- Professional development reimbursement and RRSP matching program
- Flexible personal/vacation time off, sick leave, and paid holidays
- Medical, dental, vision, and employee assistance programs
- Diversity and inclusion initiatives, committed to welcoming and celebrating diversity
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