Restaurant Operations Manager
1 week ago
We are seeking a Restaurant Operations Manager to oversee the day-to-day operations of our East Indian Cuisine restaurant. The successful candidate will have experience in food service management and be able to effectively lead a team to deliver exceptional customer service.
About UsChacha Wow East Indian Cuisine is a fast-paced and dynamic restaurant environment that requires a high level of energy and enthusiasm from our staff. As a Restaurant Operations Manager, you will play a key role in ensuring that our customers receive an exceptional dining experience.
Key Responsibilities- Establish methods to meet work schedules and ensure seamless execution of daily operations.
- Requisition food and kitchen supplies to maintain high-quality standards.
- Supervise and co-ordinate activities of staff who prepare and portion food, promoting a safe and healthy working environment.
- Train staff in job duties, sanitation, and safety procedures to maintain high levels of employee engagement and retention.
- Hire food service staff who share our commitment to exceptional customer service.
- Prepare budget and cost estimates to optimize resource allocation and minimize waste.
- Address customers' complaints or concerns in a professional and timely manner, ensuring a positive dining experience.
- Maintain accurate records of stock, repairs, sales, and wastage to inform business decisions.
- Prepare and submit reports to senior management, highlighting areas for improvement and success stories.
- Secondary (high) school graduation certificate and 1 year to less than 2 years of experience in food service management.
- Basic security clearance.
- Ability to work under pressure in a fast-paced environment with attention to detail.
- Client-focused approach with a passion for delivering exceptional customer service.
- Familiarity with government or community programs supporting Indigenous people.
As a Restaurant Operations Manager at Chacha Wow East Indian Cuisine, you can expect a competitive salary of $45,000 per year, plus benefits, including opportunities for career advancement, cultural competency training, and mentorship programs.
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