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Front Desk Night Auditor

2 months ago

Edmonton, Alberta, Canada Pomeroy Lodging LP Full time

Job Summary

We are seeking a detail-oriented and organized Night Auditor to join our team at Pomeroy Lodging LP. As a Night Auditor, you will be responsible for accurately balancing and closing the day's business, preparing the hotel for the next day's operation, and ensuring the safety of our guests and employees.

Key Responsibilities

  • Maintain a friendly and professional demeanor during all guest encounters and respond appropriately to guest complaints.
  • Ensure the front desk, lobby, and guest entrance are well-maintained and presentable.
  • Process payment types such as room charges, cash, checks, debit, or credit and balance and process all credit card batches.
  • Complete daily auditing, balancing, and closing procedures accurately and efficiently.
  • Efficiently book guest reservations requested by phone, in person, or online.

Requirements

  • Previous experience in front desk, night audit, or in a hotel is an asset.
  • Advanced math and bookkeeping skills.
  • Proficient in English.
  • Tech-savvy.

About Pomeroy Lodging LP

Pomeroy Lodging LP is a leading hospitality company in Western Canada, committed to investing in our people, properties, and communities. We offer a comprehensive range of hotels and resorts throughout the West, and our team is driven to meet every need.