Front Desk Night Auditor
2 weeks ago
Job Summary
We are seeking a highly skilled Night Auditor to join our team at Pomeroy Lodging LP. As a Night Auditor, you will be responsible for ensuring the accuracy and timeliness of daily business transactions, preparing the hotel for the next day's operation, and maintaining a safe and welcoming environment for guests and employees.
Key Responsibilities
- Maintain a friendly and professional demeanor during all guest interactions and respond appropriately to guest complaints.
- Ensure the front desk, lobby, and guest entrance are well-maintained and present a positive first impression.
- Track arrivals, departures, and in-house activities, and organize VIP amenities as needed.
- Efficiently process guest reservations and payments, including room charges, cash, checks, debit, and credit.
- Complete daily auditing, balancing, and closing procedures accurately and efficiently.
Requirements
- Previous experience in front desk, night audit, or hotel operations is an asset.
- Advanced math and bookkeeping skills.
- Proficient in English.
- Tech-savvy.
About Pomeroy Lodging LP
Pomeroy Lodging LP is a leading hospitality company in Western Canada, committed to delivering exceptional guest experiences and investing in our people and communities.
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