Hotel Receptionist

1 month ago

Kamloops, British Columbia, Canada Ramada 100 Mile House Full time

Job Summary

We are seeking a highly skilled and customer-focused Hotel Front Desk Clerk to join our team at Ramada 100 Mile House. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.

Key Responsibilities

  • Register arriving guests and assign rooms in a timely and efficient manner
  • Resolve complaints and claims in a professional and courteous manner
  • Provide general information about our hotel and local attractions to guests
  • Process guests' departures, calculate charges, and receive payments
  • Maintain an inventory of vacancies, reservations, and room assignments
  • Answer telephone calls and relay messages to guests and staff
  • Assist guests with special needs and provide exceptional customer service

Requirements

  • Secondary (high) school graduation certificate
  • 1 to less than 7 months of experience in a similar role
  • Ability to work in a fast-paced environment and provide excellent customer service
  • Strong communication and problem-solving skills

What We Offer

  • A competitive hourly rate of $18.50
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development

How to Apply

Please submit your application to us via email.

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