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Resident Manager

2 months ago


Toronto, Ontario, Canada Centurion Asset Management Inc Full time
About the Role

We are seeking a highly skilled and customer-focused Resident Manager to join our team at Centurion Asset Management Inc. As a key member of our property operations team, you will be responsible for the professional management and administration of one of our apartment communities.

Key Responsibilities
  • Develop and maintain positive relationships with residents, colleagues, and partners to ensure a high level of customer satisfaction and community engagement.
  • Provide exceptional customer service, responding promptly to resident inquiries, feedback, and concerns, and resolving issues in a timely and professional manner.
  • Market, show, and rent apartments, ensuring a smooth and efficient leasing process, and collecting rental payments in a timely manner.
  • Administer and complete minor maintenance and repair tasks, ensuring the property is well-maintained and meets our high standards.
  • Be accessible 24/7 to provide essential services and respond to emergency situations, such as fires, floods, or injuries.
Requirements
  • Excellent customer service skills, with a passion for delivering exceptional experiences.
  • Strong communication and interpersonal skills, with the ability to build and maintain positive relationships.
  • Detail-oriented and organized, with the ability to prioritize tasks and manage multiple responsibilities.
  • Ability to lift, push, and pull heavy objects, including furniture and appliances.
About Us

Centurion Asset Management Inc. is a leading provider of investment and property management services, with a reputation for excellence and a commitment to customer satisfaction. We offer a dynamic and inclusive work environment, with opportunities for growth and development.