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Transportation Coordinator

1 month ago

Iroquois Falls, Ontario, Canada First Student Full time
Job Title: Dispatcher

About the Role:
At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day. Our family of brands includes Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation, creating and implementing the most advanced training and technology the transportation industry has to offer.

Key Responsibilities:
  • Oversee all routes and scheduling of buses
  • Counsel and coach drivers and monitors
  • Handle heavy phone and radio traffic
  • Take all scheduling and driver complaints, report to Operations Supervisor/Contract Manager
  • Serve as primary communication liaison with major contracted customer
  • May handle charter reservations, billing, or driver payroll
  • Provide solutions to drop-off and pick-up problems
  • Handle back-up driver duties or perform miscellaneous clerical duties as needed
  • Complete assignment of special projects
  • Assist with supervision of day-to-day operations

Requirements:
  • 3-5 years experience
  • High school diploma or equivalent
  • Basic knowledge of radio dispatch equipment
  • Excellent communication and customer service skills
  • Ability to deliver under time constraints and deadlines
  • Previous terminal operations, dispatch, or driver experience
  • Computer literate
  • Subject to background check

About First Student:
First Student is a leading provider of school transportation services. We operate in 460 locations across the US and Canada, working with school districts to provide safe, reliable, and cost-effective transportation for five million students per school day. We employ more than 48,000 people and operate and maintain over 43,000 buses.

Why Work with Us:
We aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce, therefore all qualified applicants will receive consideration for employment. We encourage applications from women, persons with a disability, Indigenous peoples, and members of a visible minority. First is an equal opportunity employer and by doing so, we will sustain and promote an inclusive culture that supports future growth for all. First is committed to providing reasonable accommodation at all stages of the hiring process and encourage all applicants who may require such accommodation to let us know.