Transportation Coordinator
4 weeks ago
As a key member of our team, the Dispatcher plays a vital role in ensuring the safe and efficient transportation of students and passengers. This role requires strong communication and problem-solving skills, as well as the ability to work well under pressure.
Key Responsibilities:
- Oversee the scheduling and dispatching of buses to ensure on-time performance of routes
- Counsel and coach drivers and monitors to ensure high levels of customer service and safety
- Manage heavy phone and radio traffic, providing solutions to drop-off and pick-up problems
- Collaborate with the Operations Supervisor/Contract Manager to address scheduling and driver complaints
- Serve as the primary communication liaison with major contracted customers
Requirements:
- 3-5 years of experience in transportation or a related field
- High school diploma or equivalent
- Basic knowledge of radio dispatch equipment
- Excellent communication and customer service skills
- Ability to work under time constraints and deadlines
About First Student:
First Student is a leading provider of school transportation services, operating in 460 locations across the US and Canada. We employ over 48,000 people and operate and maintain over 43,000 buses. Our commitment to safety and customer service is reflected in our family of brands, including Transco, Total Transportation, Maggies Paratransit, and GVC II.
Why Work for First Student?
- Career advancement opportunities due to our strong presence across North America
- A positive and rewarding work environment
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