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Hospitality Operations Manager

2 months ago

Calgary, Alberta, Canada Ramadan Catering Full time

We are seeking a Hospitality Operations Manager to join our team at Ramadan Catering.

About the Role

This is an exciting opportunity for an experienced hospitality professional to lead our daily operations and ensure seamless delivery of services to our clients.

As a key member of our management team, you will be responsible for planning and organizing daily activities, determining service offerings, and implementing operational procedures.

You will also conduct performance reviews, manage inventory, and maintain high standards of health and safety.

In addition, you will negotiate with suppliers, address customer complaints, and oversee a team of 5-10 people.

Key Responsibilities
  • Plan and organize daily operations, ensuring smooth service delivery
  • Determine type of services to be offered and implement operational procedures
  • Conduct performance reviews and provide feedback to team members
  • Manage inventory and ensure timely restocking
  • Maintain high standards of health and safety, adhering to regulatory requirements
  • Negotiate arrangements with suppliers for food and other supplies
  • Address customer complaints and concerns in a professional and timely manner
Requirements

To succeed in this role, you will need:

  • 1 year to less than 2 years of experience in a similar position
  • Excellent communication and leadership skills
  • Ability to work under pressure and prioritize tasks effectively
  • Flexibility to adapt to changing circumstances
  • Client-focused approach and strong teamwork skills
What We Offer

We offer a competitive salary package, including:

  • $45,000 - $55,000 per annum
  • 30 hours per week
  • A dynamic and supportive work environment
  • Ongoing training and development opportunities

Please note that the salary range is based on industry standards and may vary depending on location and other factors.

Working Conditions

This role requires working in a fast-paced environment, often under pressure. You will need to be flexible and adaptable to meet the demands of the role.