Sales and Operations Manager for Laser Hair Removal Clinics

2 weeks ago

Toronto, Ontario, Canada GoLaser Full time

We are seeking a highly motivated and sales-driven individual to join our team as a Sales and Operations Manager at GoLaser, a fast-growing company specializing in laser hair removal services.

Overview

GoLaser operates clinics dedicated to providing top-notch laser hair removal services with a focus on customer satisfaction and self-confidence. Our unique guarantee packages ensure a commitment to client satisfaction, embracing the motto #SanityNotVanity. As a Sales and Operations Manager, you will play a crucial role in driving sales growth, overseeing daily clinic operations, and ensuring excellent customer service.

Compensation and Benefits

The estimated salary for this position is $70,000-$90,000 annually, with additional earning potential through commission and bonuses. Full-time employees enjoy benefits such as HSA benefits, paid time off, generous employee discounts, and fun team activities/outings.

Job Description
  • Initiate sales process by scheduling appointments with warm leads
  • Conduct consultations in person and virtually and close sales by building rapport with potential patients; explain services, setting expectations, overcome objections through education and a positive customer experience without being pushy; prepare purchase agreements and financing contracts with our simple in-house program
  • Expand sales in existing accounts by helping customers add on new areas to their current package
  • Help manage front desk duties such as checking patients in/out while ensuring a positive and warm experience and maintaining a clean and professional clinic
Requirements and Qualifications

We seek an individual with:

  • Previous sales experience preferred but not required
  • Excellent customer service and communication skills - Ability to effectively communicate with patients, peers, and management. Ability to communicate with proper etiquette and in a professional manner in all scenarios
  • Strong organizational and problem-solving skills; experience with Microsoft office and Google applications
  • Ability to work effectively in a fast-paced environment
  • Ability to work as part of a team and take initiative independent of direct supervision (role is entrepreneurial in nature)
  • Enthusiastic, friendly, and energetic with genuine desire to provide outstanding service

This is an incredible opportunity for someone with an entrepreneurial spirit as you will work closely with the Founder of GoLaser and receive one-on-one mentoring, training, and coaching.

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