Customer Experience Associate
4 weeks ago
At Scotiabank, we're looking for a Customer Experience Associate to join our team. As the face of our branches, you'll be the first point of contact for our customers, providing exceptional service and building strong relationships.
About the Role
- Process day-to-day transactions and provide expert advice on our products and services
- Nurture long-standing relationships with our customers and identify opportunities to grow their business with us
- Contribute to the Branch's targets by identifying and fulfilling simple sales opportunities
- Be a technology expert and share your knowledge with customers to help them better manage their banking needs
What We're Looking For
- Proven customer service skills and a passion for delivering exceptional service
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong technical skills and the ability to promote digital and self-service banking options to our customers
- Availability to work a flexible schedule and be part of a team-oriented work environment
What We Offer
- A competitive compensation and benefits package
- Opportunities for professional development and career growth
- A collaborative and inclusive work environment
- The chance to make a difference in our communities and help our customers achieve their financial goals
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