Hospitality Leader

6 days ago


Vancouver, British Columbia, Canada Donnelly Group Full time

At Donnelly Group, we believe that a great hospitality experience is rooted in a deep understanding of our guests' needs and preferences. As a leading provider of exceptional dining experiences, we are committed to creating an atmosphere that makes every guest feel at home.

Our company culture is built on the principles of creativity, passion, and a commitment to excellence. We attract talented individuals who share our vision for delivering exceptional service and creating memorable experiences for our guests.

Job Summary: The Hospitality Leader will play a key role in driving the success of our front-of-house operations, including hiring, training, and retaining a team of passionate and dedicated staff members. This individual will be responsible for ensuring seamless day-to-day operations, coordinating side-by-side events, and providing exceptional customer service.

The ideal candidate will have excellent communication and leadership skills, with a proven track record of successfully managing teams and driving business growth. They will be knowledgeable about the latest industry trends and best practices, and possess a strong passion for delivering exceptional customer experiences.

Responsibilities:

  • Manage and lead a team of hospitality professionals to deliver exceptional customer experiences
  • Develop and implement strategies to drive business growth and improve operational efficiency
  • Coordinate side-by-side events and ensure seamless execution
  • Provide exceptional customer service and resolve any issues or concerns promptly
  • Collaborate with cross-functional teams to achieve business objectives

Requirements:

  • 3+ years of experience in hospitality management, preferably in a fast-paced environment
  • Proven track record of successfully managing teams and driving business growth
  • Excellent communication and leadership skills, with a strong focus on customer service
  • Knowledge of the latest industry trends and best practices
  • Able to work in a dynamic and fast-paced environment

Salary: $65,000 - $80,000 per annum, depending on experience


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