Transfer Student Support Specialist

5 days ago


Toronto, Ontario, Canada York University Full time
Job Title:

Transfer Student Support Specialist

Job Summary:

The Transfer Student Support Specialist will play a key role in supporting the success of transfer students at York University. This role will be responsible for conducting research and consultations to develop transfer student-specific resources, compiling and revising student success materials, and supporting the facilitation of student success programming.

Key Responsibilities:
  • Conduct research and consultations to develop transfer student-specific resources
  • Compile and revise student success materials for presentations and online resources
  • Support the facilitation of student success programming for transfer students
  • Work with the Division of Students Communications team to host resources online
  • Coordinate the work of work-study students and assist with recruiting and training
  • Design, implement, and assess learning modules and/or training workshops
  • Support the implementation of peer-to-peer programming among work-study team members
  • Research, plan, execute, and assess the impact of transfer student programming and resources
  • Support the drafting of policies and procedures for transfer student support beyond the life of the grant
Requirements:
  • One to two years of experience with organizing/leading student success programming
  • Experience with compiling information and conducting research and evaluations
  • Knowledge of post-secondary institutions and experience working with transfer students and mature/adult student populations
  • Some proficiency with teaching and learning principles and introductory knowledge of universal accessible design requirements
  • Knowledge of student success and engagement practices
  • Knowledge of accessibility frameworks, policies, and guidelines
  • Knowledge of peer mentor training principles and coaching methodology
Preferred Qualifications:
  • Broad knowledge of York University student service resources and programs
  • Effective oral communication skills
  • Research, critical thinking, and data analysis skills
  • Effective interpersonal skills
  • Effective customer service skills
  • Ability to work effectively as a member of a team
  • Exercise tact, diplomacy, and discretion when dealing with others
  • Maintain confidentiality
  • Attention to detail
  • Excellent organizational skills
Technical Requirements:
  • Intermediate level of Microsoft Office Word and Excel
  • Knowledge of course management software and facility with electronic mail, list-serves, and online record systems
  • Experience updating content and organizing websites using appropriate software
  • Experience with various social media platforms, policies, and guidelines
Language:

English



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