Food and Beverage Service Manager

3 weeks ago


Paradise Valley, Canada Booster Juice Full time
Job Summary

We are seeking a highly skilled Food and Beverage Service Manager to join our team at Booster Juice. As a key member of our operations team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Evaluate daily operations to identify areas for improvement and implement changes to increase efficiency and productivity.
  • Monitor revenues to determine labour costs and make data-driven decisions to optimize staffing levels.
  • Plan and organize daily operations, including staff scheduling, inventory management, and menu planning.
  • Supervise staff to ensure they are meeting performance expectations and provide coaching and training as needed.
  • Balance cash and complete balance sheets, cash reports, and related forms to ensure accurate financial records.
  • Cost products and services to ensure profitability and make recommendations for cost savings.
  • Organize and maintain inventory to ensure that products are stocked and available for customers.
  • Advise on menu selections to ensure that they are appealing to customers and align with the restaurant's brand and pricing strategy.
  • Address customers' complaints or concerns in a professional and courteous manner.
  • Provide exceptional customer service to ensure that customers have a positive experience and return to the restaurant.
  • Supervise other servers and bussing staff to ensure that they are meeting performance expectations and providing excellent customer service.
  • Serve food and beverages to customers in a timely and efficient manner.
  • Present bills to customers and accept payment in cash, credit, or debit cards, travellers cheques, or room billings.
  • Describe menu items, including daily specials, to customers to ensure that they are aware of the options available.
  • Clean and maintain the restaurant, including tables, trays, and chairs, to ensure that it is clean and welcoming for customers.
  • Balance cash and record sales to ensure that financial records are accurate.
  • Prepare and serve specialty food at customers' tables to ensure that they have a positive experience.
  • Greet patrons, present menus, make recommendations, and answer questions regarding food and beverages to ensure that customers have a positive experience.
Requirements
  • Electronic cash register experience.
  • MS Word proficiency.
  • Point of sale system knowledge.
  • Criminal record check.
  • Valid driver's licence.
  • Own transportation.
  • Public transportation available.
  • Fast-paced environment.
  • Work under pressure.
  • Standing for extended periods.
  • Bending, crouching, kneeling.
  • Client focus.
  • Efficient interpersonal skills.
  • Excellent oral communication.
  • Flexibility.
  • Organized.
  • Reliability.
  • Team player.
  • Initiative.
Benefits
  • Gratuities.
  • Free parking available.


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