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Customer Demand Planner

2 months ago

Old Toronto, Ontario, Canada Asahi Europe & International Full time
About the Role

We are seeking a highly skilled Customer Demand Planner to join our Supply Chain team at Asahi Europe & International. As a key member of our team, you will be responsible for ensuring robust demand plans are generated for Canada, driving collaborative planning processes, and influencing cross-functional volume consensus.

Key Responsibilities
  • Develop and Maintain Demand Plans: Ensure that demand plans are in place across various planning horizons (13-week, rolling 18 months, and 3-year plan) at the relevant SKU hierarchy for a set of customers.
  • Collaborative Planning: Drive collaborative planning processes both internally and externally, especially around new products.
  • Volume Consensus: Influence and obtain cross-functional volume consensus across Sales, Finance, Marketing, and Customers (where appropriate) using insight-led analysis to demonstrate trends, performance, and future expectations.
  • Inventory Management: Balance delivering excellent customer service levels while maintaining appropriate inventory to hit inventory value targets.
  • Demand Forecasting: Generate the best possible demand forecast for Canada in collaboration with our Commercial and Finance teams and insights from International Supply Chain Analysts.
  • System Utilization: Ensure appropriate systems disciplines are fully utilized, including, but not exclusive to, Statistical Forecasting, history cleansing, segmentation, etc.
  • Performance Monitoring: Monitor actual orders against demand forecast, speedily investigate significant variances, understand root causes, and impact across wider Supply Chain.
  • Monthly Demand Review: Coordinate the monthly Demand Review process for Canada and volume forecast updates throughout the year (Budgets, Profit Forecasts PFs, International Business Plan).
  • Performance Reporting: Provide overviews of latest volumes performance versus targets to Commercial and Finance teams.
  • Customer Relationship Management: Work closely with the International Supply Chain Analysts and Commercial Teams to influence operational behaviors of our customers to optimize joint supply chain practices (e.g., order management, forecasting).
Key Competency Requirements
  • Pro-Active and Self-Reliant: Pro-active and self-reliant; able to set own work priorities within the scope of the role.
  • Accuracy and Attention to Detail: Works with high levels of accuracy without direct supervision.
  • Effective Communication: Effective communication.
  • Customer Orientation: Customer orientation.
  • Learning Attitude: Demonstrates a learning attitude; independence; accuracy; robustness; flexibility; task orientation.
  • Problem-Solving: Pragmatic thinking; ability to solve a problem drawing on previous experience.
  • Technical Skills: Strong Excel skills, SAP experience preferred.
About Asahi Europe & International

We are committed to nurturing a workplace where we celebrate and respect difference, and support everyone to be true to who they are. We believe in empowering our people to bring out the best in themselves and others. If you are a motivated and results-driven individual who is passionate about supply chain management, we encourage you to apply for this exciting opportunity.