Restaurant Operations Coordinator

1 week ago


Victoria, British Columbia, Canada FatBurger Full time
Job Description for Restaurant Operations Coordinator

FatBurger is seeking a skilled Restaurant Operations Coordinator to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our restaurant.

Key Responsibilities:
  • Determine service offerings and implement operational procedures that meet the needs of our customers.
  • Maintain health and safety standards by ensuring compliance with regulations and providing guidance to staff.
  • Negotiate supplier arrangements for food and other essential supplies.
  • Respond to customer complaints and concerns in a professional and timely manner.
  • Deliver exceptional customer service by addressing customer needs and resolving issues promptly.
  • Plan, organize, direct, control, and evaluate daily operations to achieve business objectives.
Supervisory Role:

You will have the opportunity to supervise 3-4 staff members, providing guidance and support to ensure their success.

Work Environment and Physical Demands:

This role requires working in a fast-paced environment, with a combination of sitting, standing, and walking throughout the day. You may need to stand for extended periods, so physical stamina is essential.

Personal Qualities:
  • We are looking for someone who is client-focused, flexible, organized, reliable, and a team player.

This is a permanent position, requiring 37-40 hours of work per week. If you are passionate about delivering exceptional customer service and have strong leadership skills, we encourage you to apply. The ideal candidate will have excellent communication and problem-solving skills, as well as the ability to work effectively in a dynamic environment.



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