Security Communication Liaison

2 weeks ago


Toronto, Ontario, Canada GardaWorld Full time

At GardaWorld, we are seeking a dedicated and professional Security Communication Specialist to join our team.

Based in Toronto, this role offers a competitive salary of $23.34 per hour, with various full-time temporary positions available.

Job Description

This position is responsible for providing exceptional communication and dispatch coordination services to our campus community.

You will be the primary point of contact for incoming emergency and non-emergency calls, responding promptly and professionally to ensure public safety.

  • Receive and assess calls from community members, connecting them to relevant personnel as needed.
  • Operate complex communication devices and equipment to relay information to security personnel.
  • Maintain calm under pressure and multitask during high call volumes.
  • Prioritize and dispatch accordingly to ensure efficient response times.
Requirements

To succeed in this role, you will require:

  • A minimum of 1-3 years' experience in the security industry, with previous dispatch experience preferred.
  • A valid Provincial Security Guard license, First Aid, and CPR Level C certifications.
  • Exceptional interpersonal, oral, and written presentation skills.
  • The ability to maintain confidentiality and exercise good judgment.
  • Demonstrated computer knowledge and software proficiency.
  • Familiarity with privacy legislation and willingness to participate in ongoing training and development.
Benefits

We offer a diverse benefits plan, including opportunities for advancement in the security industry and excellent experience towards Police Services.

In addition, you will enjoy regular interactions with the public, while maintaining the highest degree of professionalism and customer service.



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