Senior Broadband Systems Specialist

1 week ago


Montreal, Quebec, Canada Sagemcom Broadband Full time

At Sagemcom Broadband Solutions, we are seeking a skilled Senior Broadband Systems Specialist to drive the development and support of our Gateway & Extender product line for Telecom operators in Canada.

This role involves working with cross-functional teams to deliver innovative projects from initial concept specification to commercial deployment and ongoing technical support.

We are looking for a hands-on and well-organized individual who can contribute to leading-edge projects and provide expert-level technical support.

Responsibilities
  • Support new product introduction and software upgrades through thorough testing, technical support, and troubleshooting.
  • Act as a primary point of contact between customers and our R&D teams, providing timely and effective support.
  • Collaborate with customers, system engineers, programmers, and product management to translate customer requirements into technical specifications.
  • Serve as an subject matter expert on all aspects related to our products, internet access, and home networking.
  • Coordinate and organize product demos and proof-of-concept implementations.
  • Create and present technology roadmaps, technical proposals, and project updates to stakeholders.
  • Prioritize critical activities and tickets to ensure seamless project execution.
Requirements
  • Bachelor's degree in Engineering or Computer Science; Master's Degree is an asset.
  • A minimum of 3-5 years of experience in Engineering, Project Management, or Product Management in a similar industry.
  • Proven expertise in the Telecom/Broadband or IT/Networking industry, including home networking, Fibre, and xDSL access, as well as networking protocols.
  • Familiarity with IP protocols (IPv4/IPv6), WAN access technologies (A/VDSL, DOCSIS, G/EPON, 10G-PON), and LAN wireless technologies (WiFi, Mesh, Zigbee, Bluetooth).
  • Experience with device management protocols (TR069/TR181, SNMP) and Linux-based operating systems is highly desirable.
  • Excellent analytical skills and a willingness to learn new technologies.
  • Strong written and verbal communication skills in English and French.

Our ideal candidate will possess excellent organizational skills and autonomy to work on multiple projects simultaneously. Based in Montreal, this role may require occasional travel. We offer a competitive salary range of $85,000 - $110,000 per year, depending on experience, to attract top talent in the field.



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