Senior Systems Integration Specialist

1 month ago


Montreal, Quebec, Canada Randstad Canada Full time
Job Summary

We are seeking a highly skilled Senior Systems Integration Specialist to join our team at Randstad Canada. As a key member of our IT Staffing Solutions team, you will be responsible for implementing solutions to improve the customer experience and providing leadership and technical guidance on Major Incident conference calls.

Key Responsibilities
- Available 7/24 for escalations one week per month on a rotation basis
- Responsible to implement solutions to improve the customer experience
- Active participation on major incidents through their lifecycle in order to meet expected SLA / SLOs up to resolution
- Ability to provide leadership and technical guidance on Major Incident conference calls
- Proactive approaches to eliminate problematic trends

Requirements
- 3-7 years experience
- Typically has two to five years of programming experience
- Adapts, integrates, codes, tests, debugs, documents and maintains those programs

What We Offer
- Opportunity to work with a leading employer in the local market
- Hybrid role- 2 to 3 days from the office are required

About Us
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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