Distribution Manager

2 months ago

Toronto, Ontario, Canada Porter Airlines Full time
Job Summary

The Distribution Manager is responsible for overseeing the day-to-day operations of the Global Distribution Systems (GDS) and their connections to the Navitaire passenger service systems. This role requires strong technical expertise and the ability to collaborate with cross-functional teams to identify and address technology gaps.

Key Responsibilities
  • Build and maintain relationships with key internal stakeholders, including Revenue Management, Revenue Accounting, Contact Center, Network Planning, Corporate Security, and IT.
  • Work with cross-functional teams to identify and understand technology gaps between Navitaire and GDS, and develop business cases for technology or process improvements.
  • Collaborate with Navitaire, IT, and GDS providers to address and resolve technical issues and propose new efficiencies.
  • Participate in cross-functional projects and initiatives to enhance the airline's GDS capabilities.
  • Implement and monitor procedures to prevent and address discrepancies and enhance the overall customer experience.
Requirements
  • 5+ years of relevant work experience in airline distribution or travel agency operations.
  • University degree in business or related field.
  • Ability to work in, review, and interpret GDS (Sabre, Travelport, Amadeus) and non-GDS distribution system reservations.
  • Strong organizational and project management skills, with the ability to manage multiple simultaneous projects under tight deadlines.
  • Collaborative, solution-oriented leader with strong business acumen and analytical skills.

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