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Strategic Director for Business Growth

2 months ago

Old Toronto, Ontario, Canada WSP USA Full time
About the Role

The Director, Corporate Planning and Performance will play a pivotal role in driving the organic growth strategy and increasing market share for WSP USA. As a seasoned leader, you will be responsible for developing, communicating, and implementing best practices to create a sustainable business with a reliable, client-oriented, and cost-effective organization that provides quality services.

Key Responsibilities:

  • Develop and articulate the strategic objectives to achieve expected results, aligning with the scope of the business strategy and market vision.
  • Lead a team of technical experts, providing overall strategic direction to achieve financial objectives.
  • Maintain a high degree of personal involvement with major clients, coordinating business development efforts by meeting with clients to understand evolving client needs, local and industry trends, and upcoming project opportunities.
  • Responsible for budget and optimizing profitability and company growth in terms of sales and market share (achieve sales, revenue, DSO, utilization, and operating margin targets).
  • Provide leadership on short and long-term workforce requirements for the region, including future technical and design skill sets required, gaps, and utilizing WSP programs to proactively build a strong talent pool; ensuring that a succession plan is in place for key positions.
  • Manage major proposals, including liaising internally within other disciplines to create local business development plans across disciplines and sectors while managing risk and compliance.
  • Participate in industry associations and proactively work to raise local WSP brand awareness, encouraging staff to do the same.
  • Act as a key interface for change management, project management, and issue resolution. Determine project needs and monitor inter-office, inter-provincial, and inter-regional coordination.
  • Manage continuous improvement processes for services delivery and provide both tactical and strategic leadership (challenges the status quo and collaboratively sets new standards).
  • Reviews and approves project evaluations and post-implementation reviews. Implements associated continuous improvement initiatives.
  • Provide expert-level technical knowledge and guidance in the design and delivery of highly complex and technically challenging Engineering projects.
  • Monitor, measure, and report on regional major projects and opportunities, challenges, and achievements from a technical perspective.

Requirements:

  • 15+ years' experience of industry experience with a proven track record in building strategic client relationships in targeted markets and achieving growth targets.
  • Strong technical and project delivery experience in buildings projects related to solving the most complex technical/business issues.
  • Experience in strategic and operational leadership and represent the organization internally and externally representing senior leadership.
  • Experience in managing professional teams; the ability to lead dynamically and energize multidiscipline work teams to learn and apply new skills and techniques to respond to business needs.
  • Confidence to influence a high-caliber team to drive a business to higher performance levels and seize the opportunities presented internally and in the market.
  • A track record of creating a climate where people want to do their best through working collaboratively, empowering teams to identify and solve problems, creating a clear sense of identity with the company, and holding teams accountable for meeting their collective goals.