Guest Services Manager
3 weeks ago
About Pilot Company
Pilot Company is a leading network of travel centers with over 30,000 team members and more than 750 retail and fueling locations across 44 states and six Canadian provinces.
Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins.
Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Our Culture
We are dedicated to fueling people and keeping North America moving. Our people-first culture and commitment to giving back remain true to us today.
Job Summary
The Shift Leader is responsible for supervising employees and general operations of the store. The ideal candidate will possess excellent customer service skills to respond to customer needs.
This role requires a self-motivated individual who can assist managers with tasks to maintain facilities and ensure smooth operations.
Responsibilities
- Supervise employees and manage store operations
- Provide excellent customer service and maintain a customer-focused culture
- Assist managers with tasks and maintain facilities
- Work a flexible schedule, including nights, days, weekends, and holidays
- Pass a background check
Benefits
- Fuel discount
- Weekly pay
- RRSP (for full-time employees)
- Extended health care benefits (for full-time employees)
- AD&D insurance (for full-time employees)
- Life insurance (for full-time employees)
- Adoption assistance
- Tuition reimbursement
- Extensive training program
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