Café Operations Manager

1 month ago


Bowen Island, Canada Artisan Eats café Full time
About the Role

We are seeking a highly skilled and experienced Café Manager to join our team at Artisan Eats café. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our café, ensuring that our customers receive exceptional service and that our food and beverage offerings meet the highest standards.

Key Responsibilities
  • Supervise and coordinate the activities of our café staff, including baristas, servers, and kitchen staff.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Manage inventory, supplies, and equipment to ensure efficient operations and minimize waste.
  • Train and develop staff to ensure they have the skills and knowledge needed to provide excellent customer service.
  • Monitor and maintain high standards of food safety and hygiene.
  • Collaborate with our marketing team to develop and implement promotional campaigns and events.
Requirements
  • 2+ years of experience in a similar role, preferably in a fast-paced café or restaurant environment.
  • Proven track record of success in managing teams and improving customer satisfaction.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • High school diploma or equivalent required; degree in hospitality or a related field preferred.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • A chance to work with a talented team of professionals who are passionate about delivering exceptional customer experiences.


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