Café Operations Manager

1 month ago


Bowen Island, Canada Artisan Eats café Full time
About the Role

We are seeking a highly skilled and experienced Café Manager to join our team at Artisan Eats café. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our café, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Leadership and Management: Supervise and co-ordinate the activities of our café staff, providing guidance and support to ensure that they are equipped to deliver exceptional customer service.
  • Operational Management: Establish and maintain efficient systems and processes to ensure that our café runs smoothly and effectively, including managing inventory, supplies, and equipment.
  • Quality Control: Ensure that all food and beverages meet our high standards of quality and presentation, and that our café maintains a clean and safe environment for customers and staff.
  • Customer Service: Provide exceptional customer service, responding to customer feedback and concerns, and ensuring that our customers have a positive experience in our café.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 2 years to less than 3 years of experience in a similar role.
  • Language: Fluency in English.
What We Offer
  • Gratuities: Competitive gratuities.
  • Permanent Employment: Permanent employment with a dynamic and growing company.
  • Flexible Hours: 30 to 40 hours per week.


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