Client Success Manager
6 days ago
We are seeking an experienced Client Success Manager to join our team at Broadridge Financial Solutions.
In this role, you will be responsible for managing client engagements in order to provide an exceptional experience and program, and developing and nurturing exceptional relationships with clients.
Your key responsibilities will include:
- Managing client engagements in order to provide an exceptional experience and program.
- Developing and nurturing exceptional relationships with clients.
- Proactively identifying unmet client needs and solutions to address with quality.
To be successful in this role, you will need to have:
- A Bachelor's degree or equivalent experience preferred
- 4+ years of demonstrated Customer Success or Account Management experience in a high-growth SaaS environment, preferably with large Enterprise customers.
- Direct experience working in Financial Services, Fintech, or Marketing.
You will also need to possess strong business acumen, exceptional communication and interpersonal skills, and the ability to engage with all levels in an organization.
Broadridge offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching and paid time off.
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