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Client Success Manager

2 weeks ago

Toronto, Ontario, Canada BTmarketing Full time

About Us: BTmarketing is a pioneering digital marketing agency committed to providing cutting-edge marketing solutions that drive business success. Our team is passionate about helping clients achieve their goals through effective marketing strategies.

Job Description: We are seeking a talented Client Success Manager to join our team. As a key member of our account management team, you will be responsible for managing client relationships and customer service. Your expertise in digital marketing strategies, including SEO, PPC, and web design, will help us deliver exceptional results for our clients.

Responsibilities:

  1. Collaborate with clients and internal teams to develop and execute strategic marketing solutions across multiple marketing channels.
  2. Manage day-to-day communication with clients to ensure their needs are understood and met.
  3. Analyze campaign performance data to provide actionable insights and recommendations.
  4. Present reports and strategic insights to clients, highlighting key metrics and achievements.

Requirements:

  • Proven experience as a Client Success Manager or similar role in digital marketing.
  • Strong understanding of digital marketing strategies, including SEO, PPC, and web design best practices.
  • 3-5 years of experience in digital marketing services (SEO, PPC, or advertising).
  • Excellent communication, leadership, and interpersonal skills.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for growth and professional development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for exceptional performance.