Customer Care Specialist
5 days ago
We are seeking an empathetic and caring individual to join our team as a Customer Care Specialist. As a Beneficiary Attendant, you will play a vital role in ensuring the comfort, well-being, safety, and general needs of our residents are met.
About UsCOGIR Immobilier is a company that values its employees and residents. Our success is built on good teamwork and a commitment to providing excellent care. We strive to make a difference in the lives of our residents every day.
Job DescriptionThis is a full-time permanent position working evening shifts. The Resident Attendant ensures the comfort, well-being, safety, and general needs of residents by providing them with hygiene and comfort care.
Key Responsibilities:- Hygiene and Comfort Care: Assist residents with their personal care needs, such as bathing, dressing, and grooming.
- Medication Administration: Administer medication to residents in accordance with safety principles and codes of ethics.
- Call Bell Response: Respond promptly to call bells from residents.
- Assistance with Mobility: Assist residents with mobility issues, such as getting around the building.
- Action Plan Adjustment: Contribute to adjusting action plans based on observations of residents' needs.
- Health and Hygienic Care: Collaborate with other teams to provide health and hygienic care to residents while maintaining their dignity and integrity.
- Emergency Response: Respond promptly to emergency situations.
- Mental and Physical Health Monitoring: Report any noticeable changes in residents' mental or physical health to the on-call nurse.
To be successful in this role, you will require:
- PDSB training
- Up-to-date CPR/AED training certificates
We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience. Other benefits include a uniform provided, floating days off, social leave, vacation time, ongoing training, and a consistent schedule. We also offer a welcome and integration program and a recognition program for outstanding performance.
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