Customer Service Representative

4 weeks ago


Québec, Quebec, Canada The Toronto-Dominion Bank (Canada) Full time

About the Role

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at The Toronto-Dominion Bank (Canada). As a key member of our branch team, you will be responsible for delivering exceptional customer experiences and providing expert advice on our financial products and services.

Key Responsibilities

  • Provide personalized service to customers, responding to their inquiries and resolving their concerns in a timely and professional manner.
  • Assist customers with a range of financial transactions, including deposits, withdrawals, and bill payments.
  • Identify opportunities to promote our products and services to customers, and provide recommendations to meet their financial needs.
  • Work collaboratively with colleagues to achieve business objectives and provide excellent customer service.

Requirements

  • High school diploma and/or equivalent experience.
  • 1+ years of relevant experience in customer service or a related field.
  • Post-secondary or undergraduate degree in a related field is an asset.

What We Offer

We offer a competitive compensation package, including a base salary, variable compensation, and a comprehensive benefits program. Our Total Rewards package is designed to support your financial, physical, and mental well-being, and includes a range of benefits such as health and wellness programs, retirement savings plans, and paid time off.

How to Apply

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for the role.



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