Customer Service Representative
4 weeks ago
About the Role
We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at The Toronto-Dominion Bank (Canada). As a key member of our branch team, you will be responsible for delivering exceptional customer experiences and providing expert advice on our financial products and services.
Key Responsibilities
- Provide personalized service to customers, responding to their inquiries and resolving their concerns in a timely and professional manner.
- Assist customers with a range of financial transactions, including deposits, withdrawals, and bill payments.
- Identify opportunities to promote our products and services to customers, and provide recommendations to meet their financial needs.
- Work collaboratively with colleagues to achieve business objectives and provide excellent customer service.
Requirements
- High school diploma and/or equivalent experience.
- 1+ years of relevant experience in customer service or a related field.
- Post-secondary or undergraduate degree in a related field is an asset.
What We Offer
We offer a competitive compensation package, including a base salary, variable compensation, and a comprehensive benefits program. Our Total Rewards package is designed to support your financial, physical, and mental well-being, and includes a range of benefits such as health and wellness programs, retirement savings plans, and paid time off.
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for the role.
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