Assistant Director of Care and Operations

7 days ago

Victoria, British Columbia, Canada Retirement Concepts Full time
About the Role

The Assistant Director of Care and Operations is a key leadership position responsible for directing and mentoring care staff to ensure all persons served receive individualized resident-focused care. This role acts as a professional role model for all staff and maintains accountability of all nursing staff to ensure that care is appropriate.

Key Responsibilities
  • Engage and mobilize your team to achieve the organization's purpose, goals, objectives, and key results.
  • Be an engaged, collaborative team player, developing and maintaining professional relationships that support and strengthen the organizational culture and purpose.
  • Model the values and leadership behaviors of the organization and inspire others to do the same.
  • Monitor and supervise the care provided to the persons served.
  • Conduct audits and provide corrective actions based on opportunities for improvement identified in the audit to ensure the highest standard of care is achieved.
  • Participate in care conferences, med review, and MSAC and other Quality Improvement Meetings.
  • Assume the role of a nurse on the floor in the event of a staffing shortage.
  • Communicate with physicians and residents' families to provide information regarding the care of residents.
  • Scheduling and attendance at all care conferences and following up on all recommendations post-conference.
  • Hire clinical staff as needed.
  • Be involved in performance management and reviews.
  • In collaboration with the Director of Care, lead monthly meetings with care staff.
  • Participate in monthly Occupational Health & Safety meetings.
  • Review and follow-up on internal incident reports.
  • Assist with clinical audits and Health Authority mandatory audits as directed by the Director of Care.
  • Ensure that residents' care plans are developed and up to date.
  • Review and/or submitting Reportable Incident Reports to Licensing in a timely manner and adjust care plan as needed.
  • Be financially responsible when managing nursing resources.
  • Actively participate in orientation of new staff, community programs, meetings, committees, and educational in-services.
  • Maintain a safe environment for residents/family and staff, through accident prevention, knowledge of emergency procedures and regulations, supplies and equipment, and appropriate utilization of infection control procedures.
  • Operate in the absence of the Director of Care with additional duties as assigned.
  • Fulfill clinical on-call duties as needed.
Qualifications and Skills
  • Current registration with the British Columbia College of Nurses and Midwives (BCCNM) as a Registered Nurse or Licensed Practical Nurse.
  • A degree in nursing and progressive nursing experience and education, in which leadership and administrative skills have been demonstrated.
  • Minimum of three years' work experience in management/administration.
  • Minimum of three years' work experience in geriatrics OR a suitable combination of education and experience.
  • All successful applicants must pass the vulnerable sector Criminal Record Check applicable to Provincial guidelines.
  • Ability to read, write, and speak English proficiently.
  • Ability to understand and give verbal and written instructions.
  • Ability to work within electronic environments. Experience working with PCC an asset.
  • Excellent interpersonal, coaching, and mentoring skills.
  • Ability to manage conflict.
  • Excellent time management skills.

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