Reservations Supervisor

2 weeks ago

Cranbrook, Canada 0883490 B.C. LTD. Full time
About the Role

We are seeking a highly skilled Reservations Supervisor to join our team at 0883490 B.C. LTD. as a key member of our operations team.

Key Responsibilities
  • Supervise and Coordinate Reservations: Oversee the daily operations of our reservations team, ensuring seamless execution of tasks and exceptional customer service.
  • Lead by Example: Demonstrate expertise in customer service, problem-solving, and conflict resolution, setting a high standard for the team.
  • Staff Management: Hire, train, and develop a team of reservations coordinators, providing guidance and support to ensure their success.
  • Operational Efficiency: Maintain the smooth operation of computer systems, equipment, and machinery, ensuring business continuity and customer satisfaction.
  • Supply Chain Management: Requisition materials and supplies, ensuring timely delivery and minimizing disruptions.
  • Performance Monitoring: Regularly review team performance, identifying areas for improvement and implementing strategies to enhance productivity and customer satisfaction.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: Experience an asset; permanent position with 40 hours per week
  • Language: English

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