Reservations Coordinator

6 days ago


Cranbrook, Canada 0883490 B.C. LTD. Full time
Job Summary

We are seeking a highly skilled Reservations Supervisor to join our team at 0883490 B.C. LTD. The successful candidate will be responsible for coordinating and supervising the work of reservations staff, ensuring seamless operations and exceptional customer service delivery.

Key Responsibilities
  • Supervise and coordinate the work of reservations staff, ensuring tasks are completed efficiently and effectively.
  • Assist clients and guests with special needs, providing personalized support and ensuring their needs are met.
  • Coordinate, assign, and review work to ensure high-quality service delivery and business continuity.
  • Hire and train staff in job duties, safety procedures, and company policies, promoting a positive and productive work environment.
  • Maintain the operation of computer systems, equipment, and machinery, arranging repair work as needed to ensure business continuity and customer service delivery.
  • Requisition materials and supplies, ensuring timely delivery and minimizing disruptions to operations.
Requirements
  • Secondary (high) school graduation certificate.
  • Experience an asset, with a strong background in reservations and customer service.
  • Permanent employment, 40 hours per week.
  • English language proficiency.


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