Customer Service Representative

3 weeks ago


Victoria, British Columbia, Canada London Drugs Full time

Post Office Specialist Job Overview


The Post Office Specialist position at London Drugs is a customer-facing role that provides sales assistance and exceptional service to customers in all departments, with a focus on the Post Office department.


As a Post Office Specialist, you will be responsible for problem-solving and finding solutions to customer mailing needs, working effectively in a fast-paced environment while maintaining a professional, courteous, and helpful demeanor.


The successful candidate will have good interpersonal, motivational, and follow-up skills, combined with a willingness to accept responsibility and remain calm under pressure.


Key Responsibilities:



  • Assist customers with mailing letters and parcels, PO boxes, and Venture One and other CPC transactions
  • Perform inventory counts, merchandise, and maintain the professional sales image of the department
  • Provide quality service in a professional, courteous, and helpful manner

Benefits:



  • Comprehensive medical, dental, prescription drug, and vision coverage for you and your family
  • Ongoing In-House Training & Education Courses
  • Employee Family Assistance Program
  • Company matched RRSPs
  • Health & Wellness Program
  • Employee Recognition Program
  • Employee Discount Program

Requirements:



  • Good interpersonal, motivational, and follow-up skills
  • Ability to work effectively in a fast-paced environment
  • Basic PC knowledge

Working for London Drugs:


London Drugs is committed to providing a supportive and inclusive work environment that fosters employee growth and development.



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