Customer Service Ambassador

2 weeks ago

SaintAnacletdeLessard, Canada Le Groupe JLD-Laguë Full time
About Us

Le Groupe JLD-Lagué is one of the largest John Deere dealerships in Eastern Canada, with 18 locations across Quebec and Ontario. We pride ourselves on excellence in sales and service.

Job Description

We are seeking a highly organized and friendly Receptionist to join our team. As a key member of our front-line staff, you will be responsible for warmly welcoming and directing visitors to the appropriate department.

You will manage telephone calls, provide administrative support to various departments, and maintain client files. Your attention to detail and ability to multitask will ensure the smooth operation of our office.

The ideal candidate will have excellent communication skills, a high school diploma, and at least two years of experience as a receptionist or in an administrative support role.

You will also possess good computer knowledge, particularly in Excel, and basic accounting notions. Interpersonal skills and flexibility are essential for this position.

Responsibilities
  • Warmly welcome and direct visitors to the appropriate department;
  • Manage telephone calls (forward calls, take messages);
  • Provide administrative support to the sales, customer service, and accounting departments;
  • Open and maintain client files;
  • Manage small tractor and equipment billing;
  • Prepare client receipts;
  • Prepare all other sales representatives' documentation;
  • Assist the branch manager in monitoring deliveries for new equipment;
  • Request the preparation of John Deere financing contracts;
  • Open and distribute the Branch's mail and correspondence;
  • Balance the Branch's cash registers (Excel table);
  • Maintain inventory of office supplies every week and place orders, as required;
  • All other related administrative tasks.
Requirements
  • High School Diploma;
  • Functional French: an asset in order to serve the French-speaking clientele related to the position;
  • Two years' experience as a receptionist or in an administrative support position;
  • Good computer knowledge (Excel)
  • Basic accounting notions is an asset;
  • Interpersonal skills and flexibility are sought out personality traits.
Benefits
  • Group insurance after 3 months of seniority;
  • RRSP with employer participation after 3 months of seniority;
  • Workwear provided by the employer;
  • Corporate discounts for our employees and their families.

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