Customer Service Representative

4 weeks ago


Laval, Quebec, Canada American Iron & Metal Full time

Job Summary

We are seeking a highly motivated and customer-focused individual to join our call center team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients, answering their inquiries, and resolving any issues they may have.

Key Responsibilities

  • Answering calls and responding to client inquiries in a timely and professional manner
  • Providing personalized solutions to meet the specific needs of each client
  • Informing clients about our various products and services
  • Guiding clients in the utilization of our website
  • Promoting in-person visits to our branches
  • Registering clients to our personalized email system
  • Performing other tasks related to the role

Requirements

  • Bilingualism (French and English) is required
  • Excellent customer service skills and a positive attitude
  • Excellent communication and interpersonal skills
  • Ability to navigate between different computer systems and applications
  • Ability to multi-task in a fast-paced environment
  • Interest in the automotive field
  • Reliability, punctuality, and ability to work days, evenings, and weekends
  • Call center experience is a major asset

About Us

At American Iron & Metal, we take pride in giving used vehicles a second life. Our 27 auto recycling yards across Quebec, Ontario, New Brunswick, and Nova Scotia are backed by 400+ employees who are passionate about reinventing the market for used cars and helping to create a greener environment for generations to come.

We are a division of American Iron & Metal, a recognized global leader in the metal recycling industry, with more than 125 site locations, 4000 employees worldwide, and over $1 billion in yearly sales.



  • Laval, Quebec, Canada Randstad Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, responding to customer inquiries, and resolving any issues that may arise.Key...


  • Laval, Quebec, Canada Randstad Canada Full time

    Job SummaryWe are seeking a highly skilled and bilingual Customer Service Representative to join our team at Randstad Canada. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their questions, and dispatching calls to the right department.Key Responsibilities- Answer customer...


  • Laval, Quebec, Canada beBee Professionals Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to provide exceptional customer service to our clients. The ideal candidate will have a minimum of two years of experience in customer service, excellent communication and interpersonal skills, and the ability to work in a fast-paced environment.Key...


  • Laval, Quebec, Canada Expedia Croisières Full time

    Customer Service Representative OpportunityAt Expedia Croisières, we are dedicated to helping people realize their dreams of adventure and travel. As a Customer Service Representative, you will be part of our team in Laval & Blainville agency, providing exceptional support to our agents and ensuring a high level of customer satisfaction. As a key member of...


  • Laval, Quebec, Canada McDonald's Full time

    About the Role:We are seeking a skilled Customer Service Representative to join our team at McDonald's. As a Customer Service Representative, you will be responsible for providing exceptional customer service, taking orders, and processing payments.Key Responsibilities:Greet customers and provide a warm welcomeTake orders and process payments in a timely and...


  • Laval, Quebec, Canada Randstad Full time

    We are seeking a highly motivated and bilingual customer service representative to join our team at a leading furniture distribution and sales company. As a customer service representative, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues in a timely and professional...


  • Laval, Quebec, Canada beBee Professionals Full time $30,000 - $40,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our clients in a fast-paced office environment. Key responsibilities include:Key Responsibilities:Manage incoming calls and greet visitors with a positive and welcoming attitude.Schedule appointments and maintain office calendars with precision.Perform administrative...


  • Laval, Quebec, Canada American Iron & Metal Full time

    Job Title: Customer Service RepresentativeAt American Iron & Metal, we're seeking a skilled Customer Service Representative to join our team. As a key member of our call center, you'll play a vital role in providing exceptional customer experiences.Responsibilities:Answering calls and inquiries from clients regarding vehicle information and...


  • Laval, Quebec, Canada Lifemark Full time

    Customer Service RepresentativeLifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care. As a Customer Service Representative, you are passionate about your work and perform with a high level of energy, reliability, and pride....


  • Laval, Quebec, Canada American Iron & Metal Full time

    About the RoleWe are looking for a skilled Customer Service Representative to join our team at American Iron & Metal. As a Customer Service Representative, you will be responsible for answering calls and general inquiries from clients regarding our products and services.Key ResponsibilitiesAnswer calls and respond to client inquiries in a timely and...


  • Laval, Quebec, Canada Randstad Canada Full time

    Job SummaryWe are seeking a highly skilled and bilingual Customer Service Representative to join our team at Randstad Canada. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their questions, and dispatching calls to the right department.Responsibilities- Answer customers'...


  • Laval, Quebec, Canada Lifemark Full time

    Customer Service RepresentativeLifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care. As a Customer Service Representative, you are passionate about your work and perform with a high level of energy, reliability, and pride....


  • Laval, Quebec, Canada Lifemark Full time

    Customer Service RepresentativeLifemark is a physiotherapy and rehab organization that employs a multi-disciplinary and holistic approach to provide our patients with the highest level of quality and compassionate care. As a Customer Service Representative, you are passionate about your work and perform with a high level of energy, reliability, and pride....


  • Laval, Quebec, Canada A&W Full time

    Customer Service RepresentativeA&W is a leader in the fast food industry, committed to serving high-quality food and providing excellent customer service. As a Customer Service Representative, you will be the face of our brand, interacting with customers and ensuring their experience is exceptional.Key Responsibilities:Provide exceptional customer service,...


  • Laval, Quebec, Canada American Iron & Metal Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused individual to join our call center team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our clients, answering their inquiries, and resolving any issues they may have.Key...


  • Laval, Quebec, Canada American Iron & Metal Full time

    Customer Service RoleWe are seeking a skilled customer service representative to join our call center team in Laval, Quebec. As a customer service representative, you will play a vital role in providing exceptional service to our clients, answering their inquiries, and resolving their concerns.Key Responsibilities:Answering calls and responding to client...


  • Laval, Quebec, Canada Randstad Full time

    We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Randstad. In this role, you will be responsible for providing exceptional customer service to our clients and candidates. Your duties will include:Answering and transferring calls in a timely and professional mannerManaging emails and responding to...


  • Laval, Quebec, Canada Recrute Action Inc. Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Recrute Action Inc. The ideal candidate will have a strong background in customer service and be able to provide exceptional support to our clients.Key ResponsibilitiesRespond to client inquiries and provide accurate informationScreen potential candidates for...


  • Laval, Quebec, Canada Randstad Canada Full time

    Job Description:Are you a customer service professional looking for a new challenge? We're seeking a bilingual customer service representative to join our team at Randstad Canada. In this role, you'll be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Responsibilities:- Answer customer...


  • Laval, Quebec, Canada Subway Laval Ouest Full time

    Job Requirements:We are seeking a motivated and detail-oriented individual to join our team as a Customer Service Representative at Valentine Maskinongé. The ideal candidate will have no degree, certificate, or diploma, but experience is an asset.Work Details:Permanent work term35 to 40 hours per weekWork language: English or French