Customer Service Representative
4 weeks ago
We are seeking a highly skilled Customer Service Agent to join our team at Kento Windows & Doors. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues in a timely and professional manner.
Key Responsibilities:- Respond to customer inquiries via phone, email, or in-person
- Resolve customer complaints in a professional and courteous manner
- Provide product information and answer questions about our services
- Work closely with our sales team to ensure customer satisfaction
Requirements:
- Secondary (high) school graduation certificate
- 1 year to less than 2 years of experience in a customer service role
- Proficiency in MS Office, including Excel, Word, and PowerPoint
- Ability to work in a fast-paced environment and meet deadlines
What We Offer:
- Dental plan
- Health care plan
- Permanent work term
- English as the primary work language
- 32 to 35 hours per week
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