Customer Service Representative
1 month ago
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Full-Time Remote Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their issues, and ensuring their satisfaction.
Responsibilities:
- Provide timely and effective responses to customer inquiries via phone, email, and chat.
- Resolve customer complaints and issues in a professional and courteous manner.
- Utilize our CRM system to track customer interactions and update customer information.
- Work collaboratively with internal teams to resolve complex customer issues.
- Meet or exceed performance metrics and quality standards.
Requirements:
- High school diploma or equivalent required.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Basic computer skills and proficiency in Microsoft Office.
- Reliable internet connection and quiet workspace required.
What We Offer:
- Competitive hourly rate.
- Opportunities for career growth and advancement.
- Flexible scheduling and remote work options.
- Comprehensive training program and ongoing support.
- Recognition and rewards for outstanding performance.
How to Apply:
Interested candidates should submit their application, including a cover letter and resume, through our website. We look forward to hearing from you
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