Operational Leader

5 days ago


Whitby, Canada Wendy's Restaurant Full time

Welcome to Wendy's Restaurant, where we're committed to delivering exceptional customer experiences. As an Operational Leader, you'll play a key role in ensuring the smooth operation of our food service establishment.

Key Responsibilities
  • Evaluate and establish methods to meet work schedules, ensuring seamless execution and high-quality output.
  • Supervise and co-ordinate activities of staff who prepare and portion food, promoting a culture of efficiency and teamwork.
  • Develop and implement training programs for staff on job duties, sanitation, and safety procedures, driving excellence in food preparation and presentation.
  • Forecast ingredient and supplies required for meal preparation, maintaining optimal inventory levels and minimizing waste.
  • Hire and onboard new team members, fostering a positive and inclusive work environment.
  • Monitor and maintain quality control standards, addressing any issues promptly and efficiently.
  • Resolve customer complaints and concerns in a professional and courteous manner.
  • Analyze sales data and prepare reports, providing valuable insights for business growth and development.
About the Role

This is a permanent position, with a guaranteed 35 hours per week. You will be working in a fast-paced environment, under pressure, with tight deadlines. The ideal candidate should be able to work in a combination of sitting, standing, and walking, withstanding physical demands throughout the day.

What We Offer
  • A competitive salary of $45,000 - $55,000 per year, based on experience.
  • Opportunities for career advancement and professional growth within the organization.
  • Recognition as a valued member of our team, with opportunities for bonuses and rewards.
  • Comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
  • Diversity and inclusion training, promoting a welcoming work environment for all employees.

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