Operational Leader
5 days ago
Welcome to Wendy's Restaurant, where we're committed to delivering exceptional customer experiences. As an Operational Leader, you'll play a key role in ensuring the smooth operation of our food service establishment.
Key Responsibilities- Evaluate and establish methods to meet work schedules, ensuring seamless execution and high-quality output.
- Supervise and co-ordinate activities of staff who prepare and portion food, promoting a culture of efficiency and teamwork.
- Develop and implement training programs for staff on job duties, sanitation, and safety procedures, driving excellence in food preparation and presentation.
- Forecast ingredient and supplies required for meal preparation, maintaining optimal inventory levels and minimizing waste.
- Hire and onboard new team members, fostering a positive and inclusive work environment.
- Monitor and maintain quality control standards, addressing any issues promptly and efficiently.
- Resolve customer complaints and concerns in a professional and courteous manner.
- Analyze sales data and prepare reports, providing valuable insights for business growth and development.
This is a permanent position, with a guaranteed 35 hours per week. You will be working in a fast-paced environment, under pressure, with tight deadlines. The ideal candidate should be able to work in a combination of sitting, standing, and walking, withstanding physical demands throughout the day.
What We Offer- A competitive salary of $45,000 - $55,000 per year, based on experience.
- Opportunities for career advancement and professional growth within the organization.
- Recognition as a valued member of our team, with opportunities for bonuses and rewards.
- Comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
- Diversity and inclusion training, promoting a welcoming work environment for all employees.
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