Food Service Supervisor

4 days ago

Calgary, Alberta, Canada Dairy Queen Forest Lawn Full time
About the Role

We are seeking a highly skilled Food Service Supervisor to join our team at Dairy Queen Forest Lawn. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service establishment, ensuring that our customers receive exceptional service and quality food.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food, ensuring that they are working efficiently and effectively.
    • Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and customer satisfaction.
  • Quality Control and Assurance
    • Estimate ingredient and supplies required for meal preparation, ensuring that we have the necessary resources to meet customer demand.
    • Ensure that food and service meet quality control standards, maintaining the highest level of quality and consistency.
  • Customer Service
    • Address customers' complaints or concerns in a professional and courteous manner, resolving issues promptly and efficiently.
  • Administrative Tasks
    • Maintain records of stock, repairs, sales, and wastage, providing valuable insights for business growth and improvement.
    • Prepare and submit reports, ensuring that management is informed of key performance indicators and areas for improvement.
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Work Experience
    • 1 year to less than 2 years of experience in a food service establishment
  • Personal Qualities
    • Flexibility
    • Team player
Working Conditions
  • Work setting: Food service establishment
  • Restaurant
  • Permanent employment
  • 30 to 32 hours per week
  • Language of work: English

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