Truck Centre Customer Service Specialist

2 weeks ago


Duncan, Canada First Truck Centre Full time

First Truck Centre, a leading provider of sales, vehicle maintenance, parts, collision, and financing services, is seeking an experienced Service Advisor to join our team in Duncan, BC. Our ideal candidate will excel at delivering exceptional customer experiences, prioritizing tasks effectively, and communicating clearly with customers.

Compensation Package:

  • A competitive base wage of approximately $65,000 per year, commensurate with experience
  • Accrued vacation time for relaxation and rejuvenation
  • Comprehensive extended health coverage, including medical, dental, and vision
  • Basic life insurance, disability, and wellness programs for overall well-being
  • A generous employer RRSP matching plan for long-term financial security
  • Regular technical training opportunities to enhance skills and knowledge

Primary Job Responsibilities:

  • Greet customers, book appointments, write up work orders, and schedule repairs efficiently
  • Create accurate estimates and invoices to meet customer needs
  • Sell recommended repairs and services to customers, focusing on value and trust
  • Foster strong relationships with customers through regular updates and explanations

Required Skills and Qualifications:

  • Exceptional customer service skills, both in-person and over the phone
  • Strong organizational abilities and attention to detail
  • Ability to prioritize multiple tasks simultaneously and manage time effectively
  • Confidence using computer systems, writing reports, and scheduling tools
  • Experience with schedules and basic accounting procedures
  • A self-starter mentality, able to work in a fast-paced environment
  • Previous experience in the automotive or trucking industry is an asset
  • A minimum of a High School Diploma

About First Truck Centre:

We are a growing organization with 18 branches across Alberta and British Columbia, and over 100 globally spanning the USA, Mexico, and Australia. We believe in fostering a culture that values career growth, speed, value, and trust. As an equal opportunity employer, we invite like-minded individuals to join our team and contribute to our mission of providing unparalleled support to our customers and employees.



  • Duncan, Canada First Truck Centre Full time

    Company OverviewVelocity Truck Centres is a leading provider of truck sales, maintenance, and repair services in Alberta and British Columbia. With 18 branches across the region, we pride ourselves on delivering unparalleled support to our customers.SalaryWe offer a competitive base wage, with an estimated annual salary ranging from $55,000 to $75,000,...


  • Duncan, Canada First Truck Centre Full time

    Position OverviewP&R Truck Centre, doing business as Velocity Truck Centres, is seeking a skilled Service Advisor to deliver exceptional customer experiences at our Duncan, BC location. Our company values employee growth and development through training and promoting from within.Compensation PlanCompetitive base salary: $$80,000 - $120,000 per yearAccrued...

  • Service Advisor

    5 months ago


    Duncan, Canada First Truck Centre Full time

    Position: Service Advisor Position Type: Full time, Permanent Location: Saanichton, BC Work Schedule: M-F / T-S rotation (40 hours a week) **Position Overview** P&R Truck Centre, doing business as Velocity Truck Centres, is looking for a SERVICE ADVISOR who excels at creating a high-quality customer experience to work in our Duncan, BC. location. We...

  • Service Advisor

    6 months ago


    Duncan, Canada First Truck Centre Full time

    Position Overview P&R Truck Centre, doing business as Velocity Truck Centres, is looking for a SERVICE ADVISOR who excels at creating a high-quality customer experience to work in our Duncan, BC. location. We believe in TRAINING our employees and promoting from within the organization, creating a culture that believes in fostering a better tomorrow. ...

  • Service Advisor

    1 week ago


    Duncan, Canada Velocity Truck Centres Full time

    **Position Overview**: As a Service Advisor specializing in heavy-duty mechanic work, your primary responsibility is to act as the liaison between customers and the service department. You will coordinate service appointments, communicate vehicle issues and repair recommendations to customers, and ensure that all service work is completed efficiently and...

  • Service Advisor

    5 months ago


    Duncan, Canada Velocity Truck Centres, Canada Full time

    Position: Service Advisor Position Type: Full time, Permanent Location: Duncan, BC Work Schedule: 40hrs/week **Position Overview** Velocity Truck Centres, Canada (previously P&R Truck Centre ) is looking for a top SERVICE ADVISOR for our Campbell River dealership who excels at creating a high-quality customer experience. We believe in TRAINING our...

  • Heavy Duty

    6 months ago


    Duncan, Canada First Truck Centre Full time

    Position Overview P&R Truck Centre Ltd, doing business as Velocity Truck Centre Canada, is growing and looking to add qualified Heavy Duty / Commercial Transport Technicians to the team! We have openings in our Saanichton, Langford, Duncan and Nanaimo locations. Working in our shop, the Heavy Duty / Commercial Transport Technicians will contribute in...

  • Heavy Duty Technician

    2 weeks ago


    Duncan, Canada Velocity Truck Centres Canada Full time

    **Job Overview:**We are seeking a skilled Truck Maintenance Specialist to join our team at Velocity Truck Centre Canada. In this role, you will be responsible for inspecting, diagnosing, and repairing a variety of commercial transport vehicles.**Compensation:**The salary for this position is estimated to be around $46.00 per hour, plus additional hourly...

  • Shipper/receiver

    4 weeks ago


    Duncan, Canada Velocity Truck Centres Full time

    **Position Overview**: Velocity Truck Centre Canada, formally known as P&R Truck Centre, is looking for a Shipper/Receiver in Duncan. This position is responsible for coordinating the receipt, storage, and dispatch of parts and accessories, ensuring inventory accuracy, and maintaining a well-organized warehouse. **What's in it for you**: - ** Attractive...

  • Shop Helper

    3 months ago


    Duncan, Canada Velocity Truck Centres Full time

    **Position Overview**: As a Shop Helper, you will play a crucial role in ensuring our shop remains clean, organized, and efficient. You will assist our technicians and support staff in various tasks to ensure smooth operations. **Key Responsibilities**: - Maintain cleanliness and organization of the shop floor, tools, and equipment. - Assist technicians...

  • Heavy Duty Mechanic

    3 months ago


    Duncan, Canada Velocity Truck Centres Canada Full time

    Position Overview:Velocity Truck Centre Canada, formally known as P&R Truck Centre, is looking for Heavy Duty Mechanics in Duncan, BC. This position involves inspecting, diagnosing, repairing, and maintaining a variety of commercial transport vehicles, including trucks, trailers, buses, and other heavy equipment.What's in it for you:Attractive Compensation:...


  • Duncan, Canada McDonald's Full time

    About the JobWe are currently seeking a talented Customer Service Specialist to join our dynamic team at McDonald's. As a Customer Service Specialist, you will play a key role in ensuring that our customers receive exceptional service and have a memorable dining experience.The estimated annual salary for this position is $35,000 - $45,000 based on location...


  • Duncan, Canada Velocity Truck Centres Canada Full time

    Position Overview:Velocity Truck Centre Canada, formally known as P&R Truck Centre, is looking for a 3rd/4th year Apprentice Heavy Duty Mechanics in Duncan. In this position you will be responsible for assisting in the maintenance, repair, and overhaul of commercial trucks and heavy-duty equipment. You will work under the supervision of experienced mechanics...

  • Shipper/Receiver

    4 weeks ago


    Duncan, Canada Velocity Truck Centres Canada Full time

    Position Overview:Velocity Truck Centre Canada, formally known as P&R Truck Centre, is looking for a Shipper/Receiver in Duncan. This position is responsible for coordinating the receipt, storage, and dispatch of parts and accessories, ensuring inventory accuracy, and maintaining a well-organized warehouse.What's in it for you:Attractive Compensation: Earn a...

  • Shipper/Receiver

    3 weeks ago


    Duncan, Canada Velocity Truck Centres Canada Full time

    Position Overview:Velocity Truck Centre Canada, formally known as P&R Truck Centre, is looking for a Shipper/Receiver in Duncan. This position is responsible for coordinating the receipt, storage, and dispatch of parts and accessories, ensuring inventory accuracy, and maintaining a well-organized warehouse.What's in it for you:Attractive Compensation: Earn a...

  • Shop Helper

    2 months ago


    Duncan, Canada Velocity Truck Centres Canada Full time

    Position Overview:As a Shop Helper, you will play a crucial role in ensuring our shop remains clean, organized, and efficient. You will assist our technicians and support staff in various tasks to ensure smooth operations.Key Responsibilities:Maintain cleanliness and organization of the shop floor, tools, and equipment.Assist technicians with basic tasks,...


  • Duncan, Canada Velocity Truck Centres Canada Full time

    Job Title: Heavy Duty Technician PositionWe are seeking a skilled Heavy Duty Mechanic to join our team at Velocity Truck Centres Canada.About the JobThe successful candidate will be responsible for inspecting, diagnosing, and repairing various commercial transport vehicles, including trucks, trailers, buses, and heavy equipment. The role requires strong...


  • Duncan, Canada Armour Guard Fence Inc. Full time

    About the RoleWe are seeking a skilled Truck Maintenance Specialist to join our team at Armour Guard Fence Inc.Job DescriptionThis is a permanent full-time position working 40 hours per week, with English being the primary language used in the work environment. The ideal candidate will have 2 years of experience as a truck mechanic and possess a secondary...


  • Duncan, Canada Velocity Truck Centres Canada Full time

    Velocity Truck Centre Canada is seeking a skilled Heavy Duty Mechanic to join their team in Duncan.This role involves assisting in the maintenance, repair, and overhaul of commercial trucks and heavy-duty equipment. As an Apprentice Heavy Duty Mechanic, you will work under the supervision of experienced mechanics to ensure the fleet is maintained to the...


  • Duncan, Canada Budget Car & Truck Rental Full time

    Overview: Who we are: Devon Transport prides ourselves in provide efficient and friendly service to all of our customers for their car rental and storage needs. The staff at this location are responsible for processing rental transactions, providing value-based recommendations of our products and services, basic administrative tasks, and communicating...