Spa Receptionist

1 month ago


Edmonton, Alberta, Canada Damara Day Spa Full time
Job Title: Spa Receptionist

We are seeking a highly organized and customer-focused Spa Receptionist to join our team at Damara Day Spa. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing appointments, and ensuring a seamless guest experience.

Key Responsibilities:
  • Provide exceptional customer service to guests, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage appointments, schedules, and guest information, ensuring accuracy and confidentiality.
  • Process payments, handle cash and credit transactions, and maintain a secure and organized cash handling system.
  • Respond to phone calls, emails, and messages in a timely and professional manner.
  • Maintain a clean and organized front desk area, ensuring a welcoming and professional environment for guests.
  • Collaborate with spa staff to ensure seamless communication and service delivery.
  • Participate in ongoing training and professional development to enhance skills and knowledge.
Requirements:
  • High school diploma or equivalent required.
  • Previous customer service experience an asset.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic math skills and accuracy with handling cash and credit transactions.
  • Ability to maintain confidentiality and handle sensitive information.
What We Offer:
  • A competitive salary and benefits package.
  • Ongoing training and professional development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to work with a talented team of professionals.

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