Spa Receptionist

3 weeks ago


Edmonton, Alberta, Canada Damara Day Spa Full time

Job Title: Spa Receptionist

Job Summary: We are seeking a highly organized and customer-focused Spa Receptionist to join our team at Damara Day Spa. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing appointments, and ensuring a seamless guest experience.

Key Responsibilities:

  • Provide exceptional customer service to guests, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Manage appointments, including scheduling, confirming, and canceling reservations as needed.
  • Process payments, handle cash and credit transactions, and maintain accurate records.
  • Maintain a clean and organized front desk area, ensuring all necessary materials and supplies are readily available.
  • Collaborate with spa staff to ensure seamless communication and efficient service delivery.

Requirements:

  • High school diploma or equivalent required.
  • Previous customer service experience an asset.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic math skills and accuracy with handling cash and credit transactions.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

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