Spa Receptionist
3 weeks ago
Job Title: Spa Receptionist
Job Summary: We are seeking a highly organized and customer-focused Spa Receptionist to join our team at Damara Day Spa. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing appointments, and ensuring a seamless guest experience.
Key Responsibilities:
- Provide exceptional customer service to guests, responding to their inquiries and resolving any issues in a timely and professional manner.
- Manage appointments, including scheduling, confirming, and canceling reservations as needed.
- Process payments, handle cash and credit transactions, and maintain accurate records.
- Maintain a clean and organized front desk area, ensuring all necessary materials and supplies are readily available.
- Collaborate with spa staff to ensure seamless communication and efficient service delivery.
Requirements:
- High school diploma or equivalent required.
- Previous customer service experience an asset.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and multitask effectively.
- Basic math skills and accuracy with handling cash and credit transactions.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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