Claims Advisor

4 weeks ago


Montreal, Quebec, Canada BFL Canada Full time

Job Summary

We are seeking a skilled Claims Advisor to join our team at BFL Canada. As a Claims Advisor, you will be responsible for processing clients' claims by reviewing relevant policies, investigating losses, and reporting losses to the insurer.

Key Responsibilities

  • Review relevant policy and report loss to the insurer upon notification of a new claim.
  • Settle and manage claims below the insured's deductible.
  • Investigate cause of the loss.
  • Confirm coverages included in insurance policy.
  • Review all claims documentation.
  • Estimate damages and losses suffered to settle the claim, appoint vendors as necessary.
  • Conduct claims and coverage analysis, recommend solutions to coverage issues.
  • Negotiate payments and reimbursements with the insurers on the client's behalf.
  • Update the client on the status of the claim as required.
  • Enter and maintain current and accurate information in our electronic file system.
  • Maintain current and accurate files and documentation for each claim.
  • Prepare and update loss bordereaux.
  • Build and maintain excellent working relationships with adjusters, insurers, and suppliers.
  • Conduct monthly meetings with clients to provide updates on active claims.

Requirements

  • Minimum three years' experience in the insurance industry.
  • A claims adjuster's license issued by the Autorité des marchés financiers.
  • Experience in handling small and medium-sized enterprises claims.
  • Excellent knowledge of coverage and good analytical skills.
  • Bilingual with strong verbal and written communication skills in French and English.
  • Good knowledge of the MS Office Suite (Excel, Outlook, and Word).
  • Strong analytical and problem-solving skills.
  • Effective time management and organizational skills.

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