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Senior Retail Operations Manager
1 month ago
We are a dynamic furniture and decor company looking for a highly skilled Senior Retail Operations Manager to join our team. In this role, you will oversee the daily operations of our retail stores and ensure exceptional customer service is delivered at all times.
Salary InformationThe estimated annual salary for this position is between $55,000 - $65,000 CAD based on industry standards and location.
Job DescriptionKey Responsibilities:- Manage Staff and Assign Duties: Oversee the performance of store staff, assign tasks, and provide guidance to ensure excellent customer service.
- Market Research and Analysis: Conduct market research to identify trends, analyze consumer demand, and determine sales potential.
- Merchandise Selection: Select and procure merchandise for resale, ensuring it meets quality and aesthetic standards.
- Pricing and Credit Policies: Implement pricing strategies and credit policies that align with company goals.
- Marketing Strategies: Develop and implement marketing plans to drive sales and increase brand awareness.
- Budgeting and Financial Management: Plan and manage budgets, monitor revenues and expenses, and make informed financial decisions.
- Staffing Requirements: Determine staffing needs and ensure adequate coverage during peak periods.
- Conflict Resolution: Resolve customer complaints, supply shortages, and other issues that may arise.
- Fast-Paced Environment: Work in a fast-paced environment where attention to detail is crucial.
- Licence to Work: Are you currently legally able to work in Canada?
- Experience: Do you have previous experience in this field of employment?
- Work Term: This is a permanent position.
- Work Language: English is the primary language used in this role.
- Hours: 30 hours per week.
