Senior Hospitality Operations Manager

2 weeks ago


Langley, Canada Comfort Inn & Suites Full time
Job Title

Senior Hospitality Operations Manager

About the Role

We are seeking a highly skilled and experienced Senior Hospitality Operations Manager to join our team at Comfort Inn & Suites. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and has a proven track record of managing hotel operations.

Key Responsibilities
  • Develop and implement effective policies and procedures to ensure smooth day-to-day operations;
  • Prepare budgets and monitor revenues and expenses to optimize financial performance;
  • Create and execute marketing plans to increase guest engagement and loyalty;
  • Liaise with clients/guests to address their needs and concerns;
  • Supervise staff and establish work schedules to ensure efficient operations.
Requirements
  • Degree in Hotel Management or related field (College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years);
  • At least 1 year of experience in a similar role;
  • Excellent communication and leadership skills;
  • Ability to work well under pressure and make sound decisions quickly;
  • Familiarity with hospitality industry software and systems.
What We Offer
  • A competitive salary range of $60,000 - $80,000 per year;
  • A comprehensive benefits package, including health insurance and retirement plan;
  • Ongoing training and development opportunities to enhance your skills and knowledge;
  • A dynamic and supportive work environment.


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