Senior Hospitality Operations Manager
2 weeks ago
Senior Hospitality Operations Manager
About the RoleWe are seeking a highly skilled and experienced Senior Hospitality Operations Manager to join our team at Comfort Inn & Suites. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and has a proven track record of managing hotel operations.
Key Responsibilities- Develop and implement effective policies and procedures to ensure smooth day-to-day operations;
- Prepare budgets and monitor revenues and expenses to optimize financial performance;
- Create and execute marketing plans to increase guest engagement and loyalty;
- Liaise with clients/guests to address their needs and concerns;
- Supervise staff and establish work schedules to ensure efficient operations.
- Degree in Hotel Management or related field (College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years);
- At least 1 year of experience in a similar role;
- Excellent communication and leadership skills;
- Ability to work well under pressure and make sound decisions quickly;
- Familiarity with hospitality industry software and systems.
- A competitive salary range of $60,000 - $80,000 per year;
- A comprehensive benefits package, including health insurance and retirement plan;
- Ongoing training and development opportunities to enhance your skills and knowledge;
- A dynamic and supportive work environment.
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Senior Hospitality Manager
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Senior Operations Manager
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