Restaurant Operations Supervisor

2 weeks ago


Banff, Alberta, Canada Banff Centre for Arts and Creativity Full time
Job Summary:

The Banff Centre for Arts and Creativity seeks a skilled Food and Beverage Assistant Manager to support the smooth operation of its food and beverage services. This key role will assist the Food and Beverage Managers in directing daily work, hiring, training, and developing F&B employees, as well as handling administrative duties.

Key Responsibilities:
  • Direct the daily work of all Food and Beverage employees, ensuring effective labor cost control and assessing business levels in all food and beverage outlets.
  • Coordinate banquet functions with the Kitchen, ensuring timely setup and execution.
  • Handle special requests, dietary needs, or concerns from guests in a friendly and courteous manner.
  • Train new employees, providing orientation and on-going training to meet Banff Centre's standards of excellence and customer service.
  • Maintain the cleanliness and upkeep of all food and beverage areas and equipment.
  • Issue cash floats to staff and outlets daily, ensuring reconciliation and return at the end of each shift.
  • Promote and maintain high employee relations, adhering to Banff Centre's Health & Safety Policies and evacuation procedures.
  • Lead the Food and Beverage team, allocating assignments and fostering a culture of positive behavioral intent and inclusivity.
Qualifications and Requirements:
  • Minimum 3 years' food and beverage experience, including supervisory roles.
  • Knowledge of banquet set-ups, proper food handling practices, service etiquette, and excellent customer service.
  • Familiarity with PC-based programs, including Word, Excel, and Point of Sales applications.
  • Professional attitude and appearance.
  • Knowledge of Time & Attendance, ProServe, First Aid, and ASIP required.
Special Requirements:
  • Flexibility to work irregular schedules and weekends due to the nature of the job.
Employment Terms and Benefits:
  • Salaried, full-time position with a 6-month probationary period.
  • Competitive salary range ($50,717 - $83,410) based on experience.
  • Twenty paid vacation days and four personal days annually.
  • Extended medical and dental benefits.
  • Participation in an employer-matched pension plan.


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