Computer Network Systems Specialist

2 weeks ago


Brossard, Quebec, Canada Bronswerk Group Full time

About the Role:

Bronswerk Group is seeking a skilled Computer Network Technician to join its team. As a global leader in naval, military, and marine Heating, Ventilation, Air Conditioning, and Refrigeration (HVAC-R) systems and equipment, we provide turnkey solutions for commercial and military vessels through our 12 offices worldwide.

Your Key Responsibilities:

  • Maintain and resolve problems related to computer equipment and networks.
  • Assist users in resolving software and hardware issues.
  • Ensure regular PC maintenance, including firmware updates, patch management, and backups via a remote management tool.
  • Assist in the installation and configuration of network hardware and software, including routers, switches, firewalls, and servers.
  • Install and configure operating systems, network services, and applications on PCs.
  • Ensure network security measures are appropriate and up-to-date.
  • Provide technical support to users, resolving issues related to network connectivity, hardware, and software.
  • Provide on-site and remote technical support to users.
  • Maintain detailed records of user issues and resolutions in the support ticket system.
  • Maintain accurate documentation of network configurations, network adapters, and system modifications.
  • Manage the telephone system and cell phones.
  • Participate in team meetings and contribute to the development of IT strategies and projects.

Requirements:

  • Diploma of college studies (DEC) in information technology or a related field (bachelor's degree in IT – an asset).
  • Minimum of 3 years of experience in a similar role.
  • Practical experience in PC management and installation.
  • Familiarity with Windows operating systems.
  • Familiarity with network printers.
  • VMware.
  • Proactive approach, focused on deadlines.
  • Bilingual (French/English).
  • Excellent sense of organization and priorities.

Additional Knowledge:

  • Autodesk Products.
  • Various engineering applications.
  • Azure/Office 365.
  • SharePoint.
  • Remote management tools such as Ninja Rmm.
  • MSTeam.
  • Microsoft.
  • Microsoft Navision (ERP).
  • PowerShell.

About Bronswerk Group:

  • Industry Leader in HVAC & Marine Refrigeration Systems.
  • Hybrid work environment.
  • Friday afternoons off all year round.
  • Happy Hours, Teambuilding activities, and more.
  • Recognition & Reward Program.
  • Opportunity to work in a very dynamic, diverse, and motivated team.


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