Product Owner

4 weeks ago


Toronto, Ontario, Canada Zurich Insurance Company Full time

The Opportunity

Zurich Canada is seeking a Product Owner to join our team and take ownership of our existing Middle Market Property & Casualty Insurance Platform.

The successful candidate will be responsible for leading the development and delivery of new features, enhancements, and updates to our platform, while ensuring that it meets the needs of our clients and stakeholders.

This includes effectively prioritizing the backlog based on business value, customer impact, and stakeholder input.

Reporting to Product Architect, you will take ownership of the Middle Market Property & Casualty Insurance Platform and work closely with the development team to deliver high-quality products and services.

Key Responsibilities

  • Develop and maintain a deep understanding of the market, competition, and customer needs to inform product strategy and prioritization.
  • Collaborate with stakeholders, including business users, clients, and internal teams, to gather feedback and input on product features and enhancements.
  • Prioritize the backlog based on business value, customer impact, and stakeholder input, considering factors such as market demand, strategic objectives, and regulatory requirements.
  • Conduct regular backlog grooming sessions with stakeholders to review and refine user stories, ensuring they align with business goals and stakeholder needs.
  • Work closely with Middle Market Technical Underwriting team and other stakeholders to understand their priorities and communicate how those priorities are reflected in the product roadmap.
  • Continuously evaluate and reprioritize the backlog based on changing business needs, customer feedback, and stakeholder input.
  • Clearly communicate the rationale behind backlog prioritization decisions to stakeholders, ensuring transparency and alignment.
  • Conduct regular user testing and gather feedback to drive continuous improvement of the platform's usability and functionality.
  • Collaborate with the development team to break down high-level epics into smaller, manageable user stories, ensuring they address stakeholder requirements.
  • Ensure that the development team has a clear understanding of the user stories, acceptance criteria, and stakeholder expectations.
  • Regularly review and monitor progress against the backlog, identifying and addressing any bottlenecks or impediments that may arise.
  • Monitor product performance and user engagement metrics, identifying areas for improvement and implementing necessary updates.
  • Act as the subject matter expert for the insurance platform, providing guidance and support to internal teams and external stakeholders as needed.

Requirements

  • Bachelors Degree and 8 or more years of experience in the Property & Casualty Insurance industry.
  • OR High School Diploma or Equivalent and 10 or more years of experience in the Property & Casualty Insurance industry.
  • Proven experience as a Product Owner or similar role in the Property & Casualty Insurance industry.
  • Deep understanding of Middle Market Property & Casualty Insurance products and services.
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration skills.
  • Experience working in an Agile development environment.
  • Ability to work independently and manage multiple priorities.

About Zurich

Zurich Canada is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals.

We are committed to creating a workplace culture that values diversity, inclusion, equity, and belonging.

We offer a comprehensive health/benefits plan, competitive total compensation package, and access to training and development opportunities.

We are proud to be one of Greater Toronto's Top Employers and to have received Insurance Business Canada's 5-Star Diversity, Equity and Inclusion Award.

Join us in building a brighter future for our people, our customers, and the communities we serve.


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