Receptionist

4 weeks ago


Hamilton, Ontario, Canada Great Clips Full time
Receptionist Job Description

At Great Clips, we're committed to providing an exceptional experience for our customers. As a Receptionist, you'll play a vital role in ensuring our guests feel welcome and valued from the moment they walk in the door.

Key Responsibilities:
  • Warmly greet customers and create a positive first impression
  • Communicate and educate customers on our processes, including Online Check-in and the Wait Time Monitor
  • Process transactions and issue receipts in a timely and accurate manner
  • Provide general knowledge of retail products and make recommendations to customers
  • Manage the flow of customers between check-in and service, ensuring a smooth and efficient experience
  • Maintain the cleanliness and sanitation of the front desk and lobby area
  • Manage phone calls and respond to customer inquiries in a professional and courteous manner
  • Inform customers about our services and promote our brand
  • Update customer records with contact information and maintain accurate records
  • Assist stylists in maintaining a clean and organized salon environment
  • Commit to working a flexible schedule, including peak times, to meet the needs of our customers
  • Dedicate yourself to providing exceptional customer service and ensuring a positive experience for every guest

We're looking for a team player who is passionate about delivering an exceptional experience for our customers. If you're a people person with excellent communication skills and a positive attitude, we'd love to hear from you


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