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Shift Manager

2 months ago

Niagara Falls, Ontario, Canada Wendy's Restaurants Full time
Job Summary

We are seeking a highly skilled Shift Manager to join our team at Wendy's Restaurants. As a Shift Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our team members are working efficiently and effectively.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of staff who prepare and portion food
    • Train staff in job duties, sanitation, and safety procedures
    • Hire and manage food service staff
  • Operations Management
    • Estimate ingredient and supplies required for meal preparation
    • Maintain records of stock, repairs, sales, and wastage
    • Prepare and submit reports
  • Customer Service
    • Address customers' complaints or concerns
  • Work Environment
    • Work in a fast-paced environment
    • Combine sitting, standing, and walking
    • Attention to detail
Requirements
  • Education
    • Secondary (high) school graduation certificate
    • Or equivalent experience
  • Work Experience
    • 7 months to less than 1 year of experience in a restaurant setting
  • Language
    • Fluent in English
What We Offer
  • Competitive Salary
  • Benefits Package
  • Opportunities for Advancement