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Program Manager, CA Transportation, CA Transportation Execution

2 months ago


Toronto, Ontario, Canada Amazon Canada Fulfillment Services, ULC Full time
Job Summary

We are seeking a highly skilled Program Manager to join our CA Transportation Execution team. As a Program Manager, you will be responsible for overseeing various aspects of transportation execution, including DEA, Speed, OB Trans Network Design, and Capacity Planning for Last Mile. You will also manage overall Trans Outbound Costs and handle volume-related escalations, managing variations in volume compared to planned figures, overseeing Linehauls, and managing VAA operations.

Key Responsibilities
  • Manage Day to Day execution, ensuring successful delivery. Requires driving network optimization, executing configuration changes in partnership with Tess and organizing scheduling by raising tickets.
  • Use analytics, dashboards, Queries to deep dive and improve network share, volume attainment, DEA and other performance metrics. Partner with right teams to operationalize these projects.
  • Partner with STP/MTP/LTP teams in potential expansions, launches, deprecations.
  • Set clear objectives for programs, leveraging data analytics to drive improvements and achieve metrics.
  • Navigate and resolve ambiguities in business scenarios, applying creative problem-solving skills.
  • Foster collaboration with internal and external partners to successfully plan and deliver for HVEs
  • Evaluate and prioritize projects in conjunction with impact and urgency
  • Identify and mitigate risks, preventing them from escalating into major issues.
  • Regularly communicate with senior managers, business leaders, and other stakeholders to support key business initiatives.
  • Ensure clear visibility of milestones and project performance.
  • Manage and communicate project status effectively and timely.
Requirements
  • 2+ years of program or project management experience
  • Knowledge of Lean principles and DMAIC methodology
  • Experience in MS Access and SQL
  • Experience in requirement gathering and ability to write clear and detailed requirement document
  • Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)